Grand VIP program guide
12 min read

Grand's VIP program has five tiers, and the only thing that moves you between them is monthly rake. There are no points to buy, no subscription and no manual application — the tier is recalculated from your volume each month.
The five tiers
Bronze starts at 45% rakeback with no volume requirement. Silver begins at 200 in monthly rake and pays 50%. Gold begins at 1,000 and pays 55%. Platinum begins at 3,000 and pays 58%. Diamond begins at 10,000 and pays 60%.
The thresholds are measured in rake you generate, not in money deposited or won. A losing month at high volume reaches a higher tier than a winning month at low volume.
The gaps between those thresholds are not even. Silver is a modest month, Gold at 1,000 is five times Silver, and Platinum at 3,000 is three times Gold. Diamond at 10,000 is a different scale of play — serious hours, often across several tables. The rate you are paid this month was set by last month's total; this month's rake is what next month's rate is calculated from.
- •Bronze — no minimum, 45%
- •Silver — 200 rake, 50%
- •Gold — 1,000 rake, 55%
- •Platinum — 3,000 rake, 58%
- •Diamond — 10,000 rake, 60%
How rake is counted toward a tier
Cash game rake is counted by the contributed method: you are charged a share of the pot only when you have put money in it, and folding preflop costs you nothing toward the rake total.
Tournament fees count too, at their face value. Rake generated across every table and format in the club adds into one monthly figure, so splitting your time between cash and MTTs does not split your progress.
Deposits, bonuses, diamond purchases and results do not enter the figure at all. The monthly total is the sum of the weekly rake reports the club already produces for settlement, so the number you can ask the cashier for is the number the tier is read from.
What each tier adds beyond the percentage
Higher tiers shorten the payout cycle and raise withdrawal limits, which matters more than the extra percentage points once you are playing regularly. Gold and above get priority handling from the cashier.
Platinum and Diamond also come with freeroll access, leaderboard seeding and a dedicated manager rather than the shared cashier queue. Diamond players are consulted on stake and format changes in the club.
None of those extras requires an application. When the monthly calculation places you in Gold, priority handling is already in place; when it places you in Platinum, the dedicated manager is assigned. The percentage remains the largest cash effect at every tier. The operational extras start to matter once you are moving real volume and the gap between adjacent rates is two or three points rather than ten.
Keeping your tier
Tiers are evaluated monthly, and a drop in volume moves you down one level rather than resetting you to Bronze. That means a quiet month costs you a few percentage points, not your whole standing.
The rakeback page has a calculator that converts your stake and hours into an expected monthly rake figure, which is the fastest way to see which tier is realistic for your schedule.
Crossing a threshold does not consume the rake that got you there. A month that has already cleared Gold at 1,000 keeps accumulating toward Platinum at 3,000, and the same is true of every other boundary. The useful habit is to know which threshold you are actually near, so extra hours are spent on a tier you can reach rather than on one that is still several times your current volume.
A month, worked through
A month of VIP accounting has four steps, and they always run in the same order. The stake you play and the hours you sit determine how much rake you generate. That monthly total is read against the published thresholds. The threshold you have cleared sets the percentage. That percentage is then applied to each week's rake and paid on the weekly settlement day.
Work it from a published number rather than from a guess. A month that produces 1,000 of rake is Gold, so 55% applies — 550 returned across the weekly settlements rather than as a lump at month end. A month that produces 200 is Silver at 50%. A month that produces 3,000 is Platinum at 58%. The same arithmetic applies at Diamond: 10,000 of rake, 60% of each week's figure.
The calculator on the rakeback page is how you put your own schedule into that chain. It takes the games you play and the hours you actually sit, and returns an expected monthly rake you can read against 200, 1,000, 3,000 and 10,000. The output is a tier you can plan the next month around, not a surprise when the first settlement of the new month arrives.
- •Stake and hours determine the monthly rake
- •Monthly rake is read against 200, 1,000, 3,000 and 10,000
- •The threshold you clear sets the percentage for the following month
- •That percentage is applied to each week's rake and paid on settlement day
How the tier interacts with bonuses and freerolls
The VIP tier has one job: it sets the rakeback percentage applied to your rake. Everything else that arrives in the weekly settlement — a welcome or reload bonus releasing against that same rake, a freeroll win, a leaderboard prize — sits in a separate line and does not feed back into the tier calculation.
That separation works in both directions. A large matched bonus on a first deposit does not move you to Gold; only the rake you generate while playing those chips does. Clearing Gold does not increase the bonus match or shorten the release window. Freeroll seats and leaderboard seeding are attached to Platinum and Diamond as extras, and they are credited as winnings or as tournament entries, not as rake.
All of it still lands in one weekly payment, itemised. The rakeback line uses the tier rate; the bonus line uses the release rules; a freeroll cashout is just a tournament result. Mixing them together in your head makes the next month's tier look more mysterious than it is.
Moving up without moving up in stakes
Jumping limits raises the rake you pay, because the cap is quoted in big blinds and therefore scales with the stake. It does not raise the tier thresholds, which are fixed amounts. The result is that a move up in stakes can produce more rake while leaving you in the same tier, and it does so at the cost of a larger swing relative to your roll.
Volume at a stake you already handle is the more reliable route. Hours, a second table, and formats that see more hands per hour all increase the monthly total without changing the big blind. Session length matters more than most players expect: a large share of any sitting is spent waiting for a seat, so three short sessions produce less rake than one continuous block of the same total time.
- •Add hours at your current stake before adding a stake level
- •Add a second table rather than a higher limit
- •Prefer formats with more hands per hour and more multiway pots
- •Prefer fewer, longer sessions over many short ones
- •Keep all volume under one Referral ID so it sums to a single monthly total
What the dedicated manager actually does
Platinum and Diamond replace the shared cashier queue with a named manager. The job is operational rather than ceremonial, and it is most visible on the three things that otherwise wait in a queue: payouts, table requests, and disputes.
Payout scheduling is the everyday use. A large or awkwardly timed withdrawal is arranged in advance instead of sitting behind the standard ceiling, and the manager already knows the rail you use. Table and stake requests go the same way: if a limit is short of a seat or a format is missing from the schedule, the manager takes it to the club rather than leaving you to post in a group chat.
The third function is dispute handling. When a hand, a balance or a rake figure needs to be raised with the club, the manager already has the account on file and the weekly reports in hand, so the question arrives as a specific case rather than as a new conversation. That is also why the manager is assigned by the monthly calculation rather than by request — the relationship only works if it is continuous.
VIP table themes and cosmetic rewards
Higher VIP tiers in PPPoker clubs often unlock exclusive table themes — custom felts, card backs and avatar frames that are not available in the standard diamond shop. These are cosmetic rewards tied to your monthly volume rather than purchases, which makes them a visible marker of tier status at the table.
Themes do not change gameplay, but they serve a practical purpose when you multi-table. Assigning a tier-exclusive felt to your main stake tables lets you spot which tiles need attention without reading every title bar. Several Grand Club VIPs use gold felt on primary tables and the default green on secondary ones.
If your tier includes a theme reward, it is usually delivered automatically at the start of each qualifying month. Check the promotions tab in the app rather than the diamond shop, because tier themes are account-bound and cannot be transferred or gifted.
Visual upgrades reserved for high-volume players
PPPoker periodically releases visual upgrades — redesigned lobbies, smoother animations, new card squeeze effects — that are available to all players but optimised for the multi-table desktop experience that VIPs use daily. Recent updates include cleaner chip stack rendering and faster table-switching on the Windows client.
VIP tiers sometimes get early access to new visual features before they roll out globally. A new theme pack or animation style may appear in the promotions tab for Platinum and Diamond members a week before it hits the general diamond shop.
These upgrades are worth noticing because they affect session comfort rather than edge. A player running six tables for four hours benefits more from a smoother interface than a casual mobile player, which is why visual improvements tend to land on desktop first.
Frequently Asked Questions
When is rakeback paid?
Weekly, on a fixed day, for the rake generated in the preceding week. Your tier percentage for the month applies to each of those payments.
Does the tier reset if I skip a month?
You move down one tier, not to the bottom. Returning to the previous volume restores the tier the following month.
Do tournaments count?
Yes. Tournament fees are added to your monthly rake total at face value, alongside cash game rake.
Can I see my current monthly rake?
Yes. Ask the cashier for the report — it is the same weekly and monthly totals the tier is calculated from, and it can be sent at any point in the month rather than only at settlement.
Is the tier per club or per agent?
Per agent. Monthly rake is summed across every club you play in under the same Referral ID, so volume in a second club counts toward the same tier rather than starting a separate total.
Do bonuses count toward the tier?
No. Only rake counts — contributed cash-game rake and tournament fees at face value. A matched bonus, a reload and a diamond purchase do not move the monthly figure at all.
All 5 tiers, perks and how to level up.
